Welcome to Mayasannidhi Heritage and Astrological Research Foundation ("Foundation," "we," "us," or "our"). This Privacy Policy explains in detail how we collect, store, handle, process, and protect your personal data when you visit our website (mayasannidhi.info) and engage with our affiliated digital technologies, services, and conversational applications, including Theertha AI (heritage assistance) and Aami AI Info (WhatsApp-based local directory).
By accessing or utilizing our digital platforms, you acknowledge that you have read, understood, and agreed to the collection and handling of your information as outlined herein. We adhere to the applicable data protection regulations and Meta / Facebook Developer Platform Policies.
1. Corporate & Institutional Identification
Mayasannidhi Heritage and Astrological Research Foundation is a legally incorporated Section 8 Non-Profit organization registered under the Ministry of Corporate Affairs, Government of India:
- Corporate Identity Number (CIN): U94910KL2023NPL080850
- Registered Office: NO. C.C 39/1289-A, 2nd Floor, Eroor Vasudev Road, North Janatha, Palarivattom, Ernakulam, Kerala, India - 682025
- Research / Branch Office: Chottanikkara, Ernakulam, Kerala, India
- Contact Email: contact@mayasannidhi.info
- Helpline: +91 8078888083 / +91 8301081164
2. Information We Collect
We only collect the minimal personal data necessary to deliver high-quality, authentic cultural insights and hyper-local utility search results:
- Voluntary Personal Information: When you submit an inquiry form, sign up for updates, or contact our support desk, we may collect your name, phone number, email address, and specific message details.
- Conversational Query Data: When you converse with our digital assistants (Theertha AI or Aami AI Info via WhatsApp or Web), we receive query parameters (e.g., shrine search, pooja timing lookup, or local service vendor category).
- Meta / Facebook Platform Data: If you interact with our services via Meta technologies (such as WhatsApp Business API, Facebook pages, or Meta Business logins), we receive your verified phone number, profile display name, and conversational message threads as governed by Meta's Data Policies.
- Technical & Log Information: Standard internet logs including IP address, browser type, operating system, pages visited, and timestamps are collected automatically to ensure platform security and optimize service responsiveness.
3. How We Use Your Information
The information we collect is utilized strictly for lawful purposes in furtherance of our non-profit mission and user services:
- To provide real-time temple information, pooja schedules, and astrological insights via Theertha AI.
- To execute instant WhatsApp search queries connecting consumers with verified local business listings via Aami AI Info.
- To respond promptly to user support inquiries, partnership requests, and feedback.
- To verify business credentials and maintain the reliability and authenticity of public directory records.
- To safeguard against unauthorized access, fraudulent activities, security vulnerabilities, or policy violations.
4. Data Sharing & Third-Party Disclosure
Strict Anti-Monetization Guarantee: We do NOT sell, lease, rent, monetize, or trade your personal contact records, phone numbers, or conversation logs to third-party marketing companies, advertisers, or data brokers.
Information may only be disclosed in the following limited situations:
- Trusted Service Providers: Secure technology partners facilitating cloud storage, WhatsApp Business Cloud API communication, and email dispatch, all bound by strict confidentiality and data protection covenants.
- Legal Compliance: When strictly mandated by applicable laws, statutory orders, court directives, or lawful governmental requests under the jurisdiction of the Republic of India.
5. WhatsApp & Meta Platform Compliance
Our messaging integrations are built in full compliance with Meta's developer rules, WhatsApp Business Terms of Service, and WhatsApp Messaging Policies. User interactions over WhatsApp operate with end-to-end communication safeguards. We do not transmit spam, unsolicited commercial advertisements, or unauthorized bulk broadcasts.
6. Data Retention and Security
We deploy robust organizational, administrative, and technological safety measures to prevent unauthorized data loss, modification, or exposure. Your personal data is retained only for as long as necessary to fulfill the operational purpose for which it was gathered, or as required by applicable statutory requirements.
7. User Data Deletion Rights
In accordance with global privacy principles and Meta Developer guidelines, you have the absolute right to request the deletion or purging of your personal records and conversational history at any time. For comprehensive instructions and automated callback details, please review our dedicated Data Deletion Policy.
8. Children's Privacy
Our services and research repositories are intended for general public audiences. We do not knowingly solicit or collect personally identifiable information from individuals under 13 years of age.
9. Policy Updates
We may amend or update this Privacy Policy periodically to reflect technological changes, regulatory requirements, or organizational developments. All updates will be published immediately on this URL with an updated revision date.
10. Grievance Officer & Contact Details
If you have any questions, concerns, complaints, or feedback regarding your privacy or our data practices, please contact our designated Grievance Officer:
Grievance Officer
Mayasannidhi Heritage and Astrological Research Foundation
NO. C.C 39/1289-A, 2nd Floor, Eroor Vasudev Road, North Janatha, Palarivattom, Ernakulam, Kerala - 682025
Email: contact@mayasannidhi.info
Telephone: +91 8078888083 / +91 8301081164